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I have auto recovery set for every 5 minutes. I have been working on a file that has been saved several times a day. Today when just moving a shape Viso 2010 crashed after I had been working on the file for over 2 hours. Auto recovery popped up every 5 minutes indicating it was saving the file. After the crash the ony file I could find was the file as it was when I first opened it this AM. None of the work done today was saved. Did auto recovery completely fail?
Where can I look for the auto recovery file? I have not done a reboot because I am afraid that if the file exits it will be gone for sure if I reboot.
Any suggestions are welcome. There must be a temp file or something that I can look for but not sure what the extension would be or the location. Hopefully someone here can help. Thanks, greg Greg J Wilson.
Were you able to find the AppData directory? Normally that's one of the hidden ones that has to be turned on explicitly under Folder options to be visible. In any case it shows up on mine. Al If this answer solves your problem, please check Mark as Answered. If this answer helps, please click the Vote as Helpful button. Al Edlund Visio MVP Hi, Yes, I had my folder view options set to show everything.
I did finally find the solution. Fc photo viewer 32 driver update. On my system there is no autorecover11.ini or any other autorecover.* file so I decided to do a search for all files modified on 7/25/11 and I found several files in sequence called (and I am guessing at the name because i didn't write it down) vob.vxd. Each of these files was one of the 'saves' done by the auto save function.
Since they have the proper Visio extension they open properly and are complete and fully functional unlike some sort of backup file that you can't really do anything with. So I was able to restore to wihin 2 or 3 changes - saved 3 weeks of work!
The question now is why didn't Visio offer up the files for recovery? They are clearly the files created by auto save/recovery but there was no way to know they were even available - there is no way to force the application to show the possible recovery files. The fatal error/ application crash is shown in the event viewer and the application gave a error message that it had crashed so I don't understand why auto recovery is not working - it used to work. I also notice that my 'Recent' list in Visio 2010 is not showing the recently opened files. The list shows 9 documents but is not adding the latest document and removing the one at the bottom of the list.
It seems to be stuck and is not refreshing - I wonder if it is all part of the same problem. In any event I consider the application to be unreliable with very poor help files and support. I have not installed any applications since installing Visio 2010 except the service pack for office 2010 - $20 says the service pack is the problem.
Greg J Wilson. Have a look in C: Users AppData Local Microsoft Visio you will see a file called AutoRecover11.ini Look at this file with Notepad or similar, it will contain the names of the current files handled by autorecover. To see the files in Explorer etc you'll need to make system files visible. -- Paul Herber, Sandrila Ltd. Engineering and software shapes for Visio.
Thanks Paul, If only things worked as they should. I have searched every drive attached to my computer and have not found autorecover11.ini. I have 'view system files' enabled. I have had auto recover documents show up recently even in Visio 2010 but for what ever reason - even with the auto save message flashing every 5 minutes, there are no files to recover. This should not happen, I was not running multiple apps or even a browser, I have 8 GB ram and a 3.2GHz processor so system resources are not an issue. I have noticed a lot of little things with Visio 2010 that seem to be buggy but there is no excuse for this sort of thing - the damn application should have some version of the file for me to recover but there is no way for me to even tell the application to look for a recovery version.
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Usually when Visio 2010 crashes, as it does rather frequently, the recovered file opens automatically when I launch the application after a restart. This time I lost a days work - and I had manually saved at least 3 times before the crash. Any other suggestions? I'm ready to junk every MS application I have including the OS. Greg J Wilson. Were you able to find the AppData directory?